Taking servers out of the eating out experience

Taking servers out of the eating out experience

According to The Atlantic, Americans may be starting to experience the next phase of the fast-casual restaurant. Recently opened in San Francisco, Eatsa is a restaurant that claims to be “fully automated.” The ordering takes place via iPad; the picking up takes place via a wall of glass-doored cubbies. The food still has to be prepared by human hands, but the preparation is all done behind the scenes. If fast food’s core value was speed, and fast casual’s core value was speed-plus-freshness, Eatsa’s is speed-plus-freshness-plus-a lack of human interaction.

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